Regarding the prepaid payment instruments “Paid Lazuli,” “Free Lapis,” and “Paid Lapis” issued in “PoTK – Alternative Imitation,” if you wish to receive a refund of your unused balance pursuant to the Payment Services Act of Japan (Article 20, Paragraph 1), please complete the refund procedures at the URL below.

gC Games Co., Ltd.

“PoTK – Alternative Imitation” for iOS (iPhone/iPad), Android, and PC (Windows) … Unused balances of “Paid Lazuli,” “Free Lapis,” and “Paid Lapis”

• “Free Lazuli” is not eligible for refunds.
• “Paid Lazuli,” “Free Lapis,” and “Paid Lapis” will each be refunded at a rate of 2 yen (tax included) per unit.
  From Friday, July 31, 2026, 3:00 PM to Wednesday, September 30, 2026, 3:00 PM (JST)
• Please note that if you do not apply within the above period, you will no longer be eligible for a refund.
  
  URL：https://refund.gu3.jp/pkalterna/

1. Access the URL above and register the following three items within the refund application period: your “Player ID,” “Player Name,” and “Email Address.”
   From Thursday, July 30, 2026, 3:00 PM onward, you can check your “Player ID” and “Player Name” by following the URL displayed when you launch the app.
2. A “Reference Number” and the “URL of the Payout Page” will be sent to the email address you registered.
3. On the payout page you received above, enter your “Reference Number,” then select one of the two refund methods (A: refund by bank transfer to a financial institution, or B: refund via a Loppi terminal at a Lawson store).
4. If you select A:
   Your refund application will be complete once you register your bank account details (name of financial institution, branch name, account type, account number, and account holder name), your “Refund ID,” and your “Email Address.”
   
   If you select B:
   Your refund application will be complete at the point you make this selection on the payout page.
5. If you selected refund method A:
   After your refund application is complete, the refund will be transferred to the account you registered within two business days, counted according to our business calendar. Any transfer fees incurred will be borne by us.
   If you selected refund method B:
   A barcode required to collect your refund will be issued. Please bring this barcode to a Lawson store, enter your “Reference Number,” “Refund ID,” and “Email Address” on the Loppi terminal installed at the store, and complete the collection procedure. Once the procedure is complete, bring the voucher printed by the Loppi terminal to the store’s cashier, where you will receive your refund in cash in exchange for the voucher.

• If you uninstall the app, you will no longer be able to check your “Player ID” and “Player Name” yourself. Please do not uninstall the app until the refund procedures are complete.
• For both methods A and B, all refund-related fees will be borne by us.
• Only “Paid Lazuli,” “Free Lapis,” and “Paid Lapis” are eligible for refunds. As a general rule, refunds will be paid in full on a first-come, first-served basis.
• Once the required information has been registered on the dedicated refund application website, the subsequent refund procedures will be carried out on our behalf by DG Financial Technology, Inc. using its CASH POST system.
  
  Address: 4-34-7 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
  
  gC Games Co., Ltd. (Support Center)
  
  Phone: 03-5358-5330 (Customer Service Desk)
  
  Hours: 10:00 AM – 5:00 PM (excluding Saturdays, Sundays, and national holidays)
  
  Email: support-billing@gc-games.co.jp